If you are not completely satisfied with your online purchase due to any reasons such as allergic reaction or adverse effects, you can easily return the item for exchange, refund or store credit.
Return for a REFUND or STORE CREDIT online
Return for a STORE CREDIT online
No restocking fee will be applied to defective products.
25% Re-stocking Applicable to Non Defective items
HOW TO RETURN PRODUCTS IN 3 EASY STEPS:
1. Get your RMA number. RMA simply stands for Return Merchandise Authorization.
Fill out RMA request via your account or email us at firstname.lastname@example.org
Call us at 604-818-0611
Call us to know the RMA number.
2. Box it up.
Once your RMA is approved,
Put the item and everything else it came with back in its original packaging. Make sure it's all there: product, accessories, parts/pieces, manuals, etc.
Write the RMA number on a slip of paper and put it inside the original packaging as well.
3. Ship it back to us. We'll take care of the rest.
738 Marine Drive
North Vancouver, BC V7M H3